Customer / User Information: Collection and usage

Specific “Customer information” is required when placing an order. We require your name, e-mail address, mailing address, credit card information: (card number, billing address, and security code, and expiration date.) Customer information is collected by phone, fax, and email or online. This allows us to fulfill your order and provide automatic order notifications. Our patented system notifies customers of tracking number and invoice by either email or fax. Your information is private. Applied Computer Online Services does not Sell or Trade any user information in individual or aggregate form for current or past customers.

Applied Computer Online Services may collect User navigation data and other such electronic demographic information. This information helps Applied Computer Online Services to maintain and improve our website and ensure accessibility across all operating systems; offering a robust web experience.

Electronic Demographic Information:

• Referring web site
• Web pages visited and time staying on a page
• Browser used
• IP address
• Area or region located

Security: Protecting customer information

Your credit card transaction is safe and secure when you place your order online at our Web site. Because Internet security is so important to Applied Computer Online Services and our customers, our online store operates under the highest security protocol -- the Secure Socket Layer Protocol supported by most browsers. Critical information such as credit card numbers are not stored and all personal information is encrypted so that it cannot be read as information is sent over the Internet. All ordering information is sent directly to Applied Computer Online Services and can only be decoded by us.

The human component is as critical to security as is the electronic component. Applied Computer Online Services practices a Graduated Information Access. This means that the shipping manager or clerk can see customer shipping information but not credit card or credit information or the sales engineer may add and update specific credit card information but cannot delete any information.

Applied Computer Online Services Network employs multiple firewall and monitoring techniques to ensure customer data and website integrity protected from unauthorized access and other networks. Add to this encryption and system wide backup with the latest technology and it ensures that your personal information is safe with us.

In summary

Applied Computer Online Services protects your personal information from others. We have implemented a system and process that protects your personal information. We collect Customer and User information to process orders and enhance your experience on our website shopping. Applied Computer Online Services does not sell or trade any customer information. Finally, we welcome your feedback about your security concerns and suggested improvements in your web site experience.